
Telkom says network restored after massive internet outage.
Telkom is investigating the cause of a massive service interruption affecting the company’s internet and phone call services on Monday. The network is now restored and Telkom is giving its customers a 1GB data token to apologise for the inconvenience.
From 13:40 on Monday afternoon, a huge volume of network issue reports at Telkom had been submitted on the network outage detection site Downdetector.
At the height of the outage, over 8 000 network outage reports were submitted about Telkom. Forty percent of the complaints have been about internet problems, 36% have been about phone problems, and 24% of people are reporting a total service blackout.
“Sorry for the service interruption. Our network team is busy investigating,” Telkom said in response to a user complaining on social media platform X at 14:40.
Source News24 READ MORE